Service & Support

Technical Support

We will provide you with all-round services such as technical consultation, feedback, application for return to factory maintenance and on-site maintenance; we will provide you with the best service with the fastest and most professional!

Unified national service hotline:0574-86830760

After sales service

Customer-focused, providing quality service to customers

Service Introduction:

1. Service tenet: to provide customers with quality service and customer satisfaction
2. Service concept: customer-centered, service and marketing, efficient, fast service
Personalized service: professional industry solutions, industry dynamic interaction and communication professional debugging support

Service Process:

Comments and suggestions process:
1、Customer comments and suggestions 0574-86830760
2、Non-quality question feedback. Respond within half an hour, submit the solution initially within two hours, and respond to the final processing result within two working days.
3、Quality question feedbackRespond within half an hour, initially submit the solution within two hours, the final processing results will be discussed separately.

Rework process:

In order to protect your rights and interests, please submit the following information in time for repair.:
1、Machine model, serial number
2、Fault description
3、Customer location and contact information
Please record your relevant product information and logistics information in time for repairs in case of repair.